General FAQ
CaveFest • Oct 11-13, 2024
We've compiled an FAQ below with everything you will need to know for your weekend at The Caverns.
All events at The Caverns are rain or shine. If severe weather is in the area during the amphitheater shows an announcement to shelter at your vehicles will be made from the stage, via The Caverns Instagram page, and via SMS text message - sign-up here. Please watch the weather while on-site and stay alert.
All times, dates, artists and prohibited items are subject to change at any time.
Please note that The Caverns operates on Central Time. Be sure to set your phones to the local time zone.
If you don't find the answer to your question here, please email us at info@thecaverns.com. During the festival, here’s how to reach The Caverns staff in-person or by phone.
DAY OF SHOW INFORMATION
Have your tickets saved to your phone or printed before arriving at The Caverns. See the map and schedule for all entry locations and showtimes.
Campground & Ticketing Check-In Open (Gate 4)
- Thursday, October 10th: 1p - 9p CT
- Friday, October 11th - Sunday, October 13th: 9a - 9p CT
Footpath Open
- Friday: 2:30p for VIP, 3p CT for GA
- Saturday & Sunday: 9a CT
Cave Doors Open
Friday: 11p CT
Saturday & Sunday: 9:30a CT
Amphitheater Doors Open
- Friday: 2:30p for VIP, 3p CT for GA
- Saturday & Sunday: 9:30a CT
Re-entry to Music Venues Permitted
Friday: 3p CT - 1a CT
Saturday & Sunday: 9:30a - 1a CT
No music venue access Thursday. Limited Thursday Early Entry Camping Passes are still available here!
Rideshares are not available in our remote, rural area—please plan your safe transportation in advance.
SAFETY & SECURITY
In today’s world, ensuring everyone’s safety is our top priority. We’ll be conducting all patrons for prohibited items before they enter the music venues.
FIRST AID
First Aid will be available in the campground at the beginning of the footpath for 24 hours starting Friday, October 11th at 12p CT through Monday, October 14th at 9a CT. First Aid will also be available at the top of the amphitheater Friday-Sunday 5-11p CT.
Anyone needing assistance during the late-night cave shows or in the cave throughout the day should find a Caverns crew member or go to the main door of the venue where a Safety & Security staff member will be posted.
VIP INFORMATION
Please enter through the campground entrance at Gate 4 (see event map). VIP check in is available during the following times only:
- Thursday: 1p - 9p CT
- Friday: 9a - 9p CT
VIP check-in is not available on Saturday or Sunday. Please let us know if you intend to arrive on either of those days and we can try to accommodate.
CAMPING ENTRY & INFORMATION
Enter at Gate 4 off Charlie Roberts Road. Please follow the signs on the road. All camping is first come, first served for up to 4 people per car. Each campsite is 20'x20' and can accommodate the car you're in and 1-2 tents.
- Please do not arrive early before the gates open. Lining up on the road is not permitted and you will be asked to leave and return when the gates are open.
- Please plan to exit the campground no later than 12p CT on Monday, October 14th.
- There will be a potable water station available to all campers, please see the location on the map and bring empty receptacles to fill up.
- Arrive with your camping crew! Spaces cannot be saved for others, so if you want to camp together, make sure to plan ahead and arrive as a group.
- If you arrive after the campground check-in has closed you will be parked in an overnight holding lot until the campground opens the next morning.
- Firewood and ice are available for purchase and fire pits are available for rent at the Campground Store.
- There will be a limited number of "quiet" camping spaces available upon request near campground check-in. Please let the check-in staff know at check-in.
Limited Thursday Early Entry Camping Passes are still available here!
For more detailed information and FAQs about Car Camping, visit this webpage.
For more detailed information and FAQs about about RV Camping, visit this webpage.
DAY PARKING
For free day parking, enter at Gate 4 off Charlie Roberts Road. Please follow the signs on the road. Day parking opens at 9a CT on Friday, Saturday, and Sunday. All cars must be off-site 60 minutes after the last performance of the night. Day parking is not permitted in the campgrounds.
No idle parking in the lots or on the road. Please do not arrive before gates have opened you will be turned around.
BRING IT OR LEAVE IT TO THE MUSIC VENUES
The following items are allowed in the amphitheater and cave venue: clear bags (under 12x6x12), empty 32oz or factory-sealed water bottles, 1.5 liquid quarts hydro packs with two pockets or less. Childcare/medical necessary items, blankets, and chairs without bags are permitted.
No outside food or drinks inside the music venues. Please note that totems, juggling sticks, batons, hula-hoops, glow sticks, inflatable furniture (inc. Chill Bean/Sacks) and hand fans (over 12") will not be allowed in either venue. You're welcome to have these items at your campsite or in the campground, but please do not take into the music venues. View full list of prohibited items.
If you have any questions about prohibited items or special medical needs, please email us at info@thecaverns.com.
CAVE VENUE ENTRY
The Caverns underground cave venue is a limited-capacity intimate space. All entry into the underground cave music venue will be one-in-one-out once at capacity. Please look ahead at the schedule and leave yourself time to see your favorite artist underground! Please use the path to the right of the amphitheater stage to enter the underground venue.
FOOD TRUCKS & CONCESSIONS
Food trucks will be available at the back of the amphitheater, in the campground, and near the cave entrance. The Caverns concessions will be located at the rear of the amphitheater and in the cave. Concessions include beer, wine, canned cocktails, soft drinks, water and snacks.
WI-FI & CELL SERVICE
Wi-Fi is typically available in the amphitheater and cave by joining the network “caverns guest” using the password “thecaverns." In the campground, Wi-Fi is only available at the campground store only and cell service can be spotty depending on the weather/provider. Use of messenger services that use Wi-Fi (i.e. Facebook Messenger, WhatsApp) are the best options to stay in communication with your crew. Make sure everyone joins the Wi-Fi to communicate, even while underground!
HYDRATION
Please stay hydrated! A drinking water station will be available in the campground for campers starting at 9a on Friday, October 11th. You'll also find a drinking water station in the amphitheater behind the concessions building for all patrons. See the water drop on the map for the locations of water stations. Empty 32oz or factory-sealed water bottles, empty 1.5 liquid quarts hydro packs with two pockets or less will be allowed in the venue. Ice will be available for purchase in the campground. Water will also be available for purchase at concessions in the amphitheater and cave.
Please be aware The Caverns is not on water and sewer utilities, and we do not have access to well water. All water is brought to the festival site by truck delivery. The Caverns team works hard behind the scenes to maintain water reserves for patron use. Please conserve water. We encourage your to bring in large jugs of water to the campground and avoid single use bottles.
SHOWER & RESTROOM TRAILER ACCESS
- Thursday: Closed
- Friday - Sunday: VIP Only 8a - 9a. Open from 9a - 4p for VIP & GA
- Monday: VIP Only 8a - 9a. Open from 9a - 10a for VIP & GA
Enjoy free showers in our heated trailer, but with limited capacity keep in mind there might be a bit of a wait—so plan ahead, bring your good vibes, and make a few friends in line!
In addition to the heated restroom trailer, there are porta-potties available throughout the festival grounds.
DON'T MISS THE MERCH
All CaveFest and artist merchandise will be located at the top of the amphitheater on the side of the concessions building. You'll also find limited merch items at the Campground Store. The only place to get The Caverns & CaveFest merchandise is at The Caverns!
CAMPGROUND STORE
Ice, firewood, fire pit rentals, miscellaneous small necessities, and limited merchandise items are available at the blue salamander school bus located near Gate 3. A limited number of these items will also be available for sale at the Yurt Village Office. Store hours are from 9a - 9p.
VENDORS
Explore a vibrant marketplace of craft vendors in the campground near the start of the footpath to the music venues. Stroll through this lively area, discover unique handmade goods, and enjoy the creative atmosphere that brings the CaveFest campground to life!
To inquire about upcoming vending opportunities, contact amanda@thecaverns.com
LOST & FOUND
Lost & Found is located at the concessions building in the amphitheater from 3:00p-11p CT on Friday, October 11th and 9:30p -11p CT on Saturday, October 12th and Sunday, October 13th. There's also a Lost & Found in the campground at the Info Booth from 9a - 4p CT, Friday through Sunday. Please reach out to info@thecaverns.com after the festival has ended. On Monday, October 15th all Lost & Found items will be available in the Gift Shop from 9a-5p CT.
TROUBLE WALKING?
Enjoy a stroll through the woods along a shaded footpath covered with wood chips from the camping and parking lots to the venue. With a distance of approximately 1,200 feet (.22 miles), if you or someone in your party cannot make this walk please send us an email at least 48 hours prior to your arrival at info@thecaverns.com or let a member of The Caverns staff know at check-in and they will assist you.
If you need an accessible camping spot, please let somebody know at Check-In and we can accommodate your request.
CAVE TOURS
No trip to The Caverns is complete without taking a tour through Big Room Cave, an otherworldly passage completely separate from our underground concert hall. We recommend that you reserve your tour time in advance to ensure you don't miss out. At the festival, meet at the Info + Cave Tour Pick-Up tent in the campground at least 15 minutes before your tour time. Walk-ups at the Info Tent are welcome too! Cave tours during the festival are only $15. Budget ~1hr from pick-up to drop-off for your cave tour experience. View map for pick-up location.
NEED A STAFF MEMBER?
For a non-emergency, you’ll find staff located here:
- Yurt Village Office: Thursday 1p - 9p, Friday - Sunday 9a - 9p CT
- Info Booth: Friday - Sunday 9a - 4p CT
- Campground Check-In: Thursday 1p - 9p, Friday - Sunday 9a - 9p CT
- Salamander Bus Campground Store: Thursday 1p - 9p, Friday - Sunday 9a - 9p CT
Additionally, during the festival you can call us at (931) 516-9724 from Friday to Sunday, 9a - 4p CT. Outside of those hours, find a staff member at one of the above locations during the hours listed, or go to the First Aid Tent after 9p CT.
For an emergency, the First Aid tent at the base of the footpath will be staffed 24/7. Please see the event map for the exact location.
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