Yes, masks are mandatory at all times with the exception of when you’re in your pod. Please have your masks on when you arrive, when traveling around the venue including the restrooms, and when exiting the venue after the show. We take this seriously and The Caverns security team will enforce this policy. If you’re found outside your pod not wearing your mask, you’ll receive one verbal warning. A 2nd violation will result in removal from the show. If you don’t want to wear a mask, don’t buy a ticket. Be cool. We’re all in this together.

Upon arrival, all guests will be asked a series COVID-19 related health questions required by the State of Tennessee’s “Tennessee Pledge” and will receive a temperature check before entering the venue. Any guest who has a fever over 100.4 degrees fahrenheit or who has been in contact with a known case of COVID-19 in the last 14 days will not be permitted on The Caverns grounds.

We put the health of our patrons, artists and crew as our highest priority. The Caverns is following the State of Tennessee's "Tennessee Pledge" for reopening businesses, specifically we’re following the guidelines for “Attractions, Large Venues & Large Community Events.” This guidance follows information from the CDC, OSHA and the Tennessee Department of Health.

All of our staff will complete a temperature check and a daily self evaluation. Employees will wear a face covering at all times.

All guests are required to wear masks except when in pods. Social distancing etiquette will be monitored and enforced by event security as well.

There will be hand sanitizer stations available throughout the property and high-touch contact points will be continuously cleaned by staff.

All crew, staff and artists (everyone, we’re all in this together) will undergo daily COVID-19 health screenings, including a questionnaire and temperature checks. Anyone with a fever or previous exposure to a known COVID-19 case will be sent home immediately. Enhanced on-site security will enforce mask use and social distancing etiquette. All crew and staff will wear masks at all times. And while it may be hard to tell, we’ll be smiling under those masks. We’re just as happy as you to be here!

The concert will be outdoors on a sloped area just outside the cave venue that’s covered with grass and gravel and overlooking the beautiful Payne Cove. Given the terrain, wear comfortable footwear. Guests will be in 2-person, 4-person and 6-person pods. Pods perimeters will be roped off with a minimum of 6 feet of distance between one another. Footpaths will be one-way and 13 feet wide to allow for 6 feet of social distancing on both sides. Restrooms will be available inside The Caverns cave music venue, so yes, you will be going underground. Restrooms will be staffed with attendants who will frequently clean the restroom and monitor the lines for social distancing and to help them flow. Ground markers will help everyone keep 6 feet from other parties. Hand sanitizing stations will be available throughout the venue. Concessions and merchandise must be ordered through an app and delivered right to your pod so there will be no waiting in lines. Lastly, we’ll have lots of signage to help keep our policies top of mind while you’re here. Venue staff and security will monitor and enforce social distancing throughout the grounds and restrooms. Anyone not abiding by the rules will be asked to leave.

Every pod will have a comfortable 10 square feet per person. 2 person pods are 4.5’x4.5’, 4 person pods are 6.4’x6.4’, and 6 person pods are 7.8’x7.8’. There will be a minimum distance of 6 feet between pods and 15’ from the stage to pods. Pods will be marked off by ropes and stakes to make it easy for you to know your pod’s boundaries and to stay within them. You must bring your own lawn chair for your pod, chairs will not be provided.

Pods will be assigned on a best available basis at the time of purchase. Pod layout is subject to change to ensure we can safely socially distance all pods and create a pleasurable viewing experience.

No.

No, but everyone in your pod will need to try to arrive during at the designated arrival window for your section and pod. Individual tickets will be issued to the ticket purchaser. If you’ll be coming in different cars please make sure that everyone has their individual ticket on their cell phone or printed out to be scanned. Print and/or download your tickets prior to arriving. We do encourage carpooling when possible.

No, parking is free. Please carpool!

To streamline the security check-in process, no bags are permitted in the concert area. Please leave all bags in your car. A small clutch is permitted provided it's 6.5" x 4" or smaller. Please carry your chairs and remove chairs from any bags before leaving your car.

Yes, all guests can bring their own lawn chairs. Chairs are not provided. No inflatable furniture allowed.

No. No outside food and beverages allowed. All refreshments must be purchased on site and we have an excellent selection of craft beer, wine, Coca-Cola products, water and light snacks. Boxed meals from Mountain Goat Market available when ordered in advance.

Get ready for a VIP experience! To avoid lines, we will exclusively offer concessions and venue merchandise via an app with contactless delivery by venue staff right to your pod. We cannot accept cash payments, so please be prepared to use the app. Please download the app prior to arriving onsite, we will be emailing you a download link. We will have beer, wine, Coca-Cola products, water, light snacks and The Caverns merchandise available for sale. Boxed meals will also be available when ordered 7 days in advance.

Yes! But please be mindful of people behind you. No tents. (Updated: October 9 at 1p CT).

The following items are prohibited:

• All weapons (with or without a permit)

• Aerosols

• Audio recording devices (unless special written permission is granted)

• Backpacks

• Bags

• Beach balls

• Bladed items of any kind

• Blankets

• Bull horns

• Cameras with telephoto or removable zoom lenses

• Confetti

• Coolers

• Glitter (any items that may be thrown)

• Drones or any other remote controlled moving object

• Fireworks

• Flammable Liquids

• Explosive materials

• Hula hoops

• Illegal drugs

• Inflatable items

• Juggling sticks

• Laptops/tablets

• Laser pens

• Face paint

• Monopods

• Musical instruments

• Noisemakers

• Outside alcohol

• Outside food and beverage

• Pepper/mace spray

• Selfie sticks

• Tents

• Totems/walking sticks

• Tripods

• Video cameras

• Any other item deemed inappropriate by management/staff

The Prohibited items list is subject to change. At the discretion of the General Manager, items may be added to, or removed from the Prohibited Items List. The Caverns may deny entry to, or remove, any individual in possession of Prohibited List items (or any item deemed inappropriate by management/staff), at any time before, during, and after an event. We want everyone to be safe and enjoy the show!

No, no smoking or vaping on The Caverns grounds.

All concerts are rain or shine.

Sorry, no, these shows are not handicapped accessible because the concert will take place on a hillside on The Caverns grounds.

The Caverns is in a very beautiful but rural area and access to rideshare companies is not possible at this time. We do recommend Bigfoot Adventure Shuttle, (423) 994-0280, they run between The Caverns and their campground as well as local hotels.

The Caverns is not officially associated with the vendor listed above. You are using vendors at your own risk.